We accept all major credit and debit cards, along with popular digital payment options.

Once an order is submitted, it can not be cancelled, as processing has begun. Contact us for assistance at info@planet517.com

All Planet517 items are made on demand, because orders are made on demand please note: Planet517 does not take returns on any orders. If there is a challenge with your order due to a Planet517 error, please email us at info@planet517.com.

NO RETURNS POLICY

All sales are final. We do not accept returns or exchanges on any products.

Print-on-Demand Products: All items are custom printed to order specifically for you. Due to the personalized nature of our products, we cannot accept returns or exchanges.

Exceptions: We will only accept returns or offer refunds in cases where:

• The product arrives damaged or defective
• There was an design error in production 

If you receive a damaged or incorrect item, please contact us within 1 day of delivery with photos, and we will work with you to resolve the issue.

Most orders are processed within 1–3 business days before being shipped.

Subscribe to our email for updates on new releases, promotions, and stories from Planet517.

Some designs are limited edition and may not restock. For returning styles, restock dates will be announced through emails. Subscribe to our emails.

Once shipped, you’ll receive a tracking link via email. You can also use our Track Order page for updates.

We aim to respond to all inquiries within 24–48 hours on business days.

You can reach us through our Contact Us page or directly at our customer service email: info@planet517.com

We release new designs and collections periodically. Subscribe to our emails so you never miss a drop.